Geoff is a dedicated expert in Service Management, and Customer Success, with a strong passion for leveraging Microsoft technology to achieve these objectives. With a deep understanding of how to optimize processes and drive outstanding results, Geoff has consistently demonstrated the ability to transform customer experiences and enhance organizational efficiency.

Combining a wealth of knowledge with practical experience, Geoff excels at implementing innovative solutions that streamline service management and bolster support systems. Geoff's commitment to Customer Success is evident in his approach, which focuses on understanding client needs, fostering strong relationships, and ensuring that every interaction contributes to a positive outcome.

As Director of Customer Success at Cireson, Geoff works with organisations all over the world in a range of business sectors providing solutions to all kinds of IT Service Management, IT Configuration Management and IT Asset Management challenges using Microsoft Technology.

Geoff is also a co-founder of Experts Live UK, a Microsoft technology community part of the wider Experts Live Global community.