I am a software development specialist responsible for leading transformative projects that enhance the digital experience for millions of citizens in Ohio. My work at the Ohio Business Gateway focuses on optimizing public sector services through the implementation of innovative technologies, including Salesforce Hyperforce and security solutions like Multi-Factor Authentication (MFA), event monitoring, and data masking. I have successfully migrated over 100 core websites and built and upgraded 150 citizen-facing sites, improving access to essential services. In addition, I have integrated Salesforce with advanced cybersecurity tools, such as Google Chronicle SIEM, ensuring robust data protection and privacy for users.

Throughout my career, I have focused on streamlining complex systems, notably modernizing the Ohio Business Gateway, where my work on role-based access control, data privacy, and seamless Salesforce integration with external systems has significantly improved operational efficiency. My contributions have also extended to implementing receipt functionality for tax filing processes, impacting millions of employers and citizens across the state.

I am passionate about using cutting-edge technology to drive improvements in public services, ensuring that Ohio’s digital platforms are secure, efficient, and user-friendly.