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Speaker

Guro Faller

Guro Faller

MVP @ Avanade - Industry Architect, Retail

Oslo, Norway

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Solution architect from Norway with a passion for vintage clothing and good customer experiences. Guro has worked for over 10 years with Dynamics 365 and the Power Platform. Her background is varied, with experience in retail, fashion, financial services, marketing, and event management.
Guro is part of organizing multiple community events, such as the Nordic Summit, Marketing Day, Oslo Power Platform & Beyond, and the virtual global Customer Experience User Group.

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Awards

Area of Expertise

  • Consumer Goods & Services
  • Finance & Banking
  • Information & Communications Technology
  • Media & Information
  • Transports & Logistics
  • Manufacturing & Industrial Materials

Topics

  • Dynamics 365
  • Dynamics 365 Customer Engagement
  • Dynamics 365 Marketing
  • D365 Marketing
  • Dynamics 365 Customer Service
  • dynamics 365 sales
  • Dynamics CRM
  • Microsoft Dynamics 365
  • Customer Experience
  • Customer Relationship Management
  • Content Marketing with Managing Sales & Customer Interactions Practices
  • Customer journey mapping
  • retail
  • Data science in Retail
  • Dynamics for retail
  • online retail
  • frontline-workers
  • User Experience
  • Employee experience
  • Digital Experience
  • workplace experience
  • User Experience & Adoption
  • AI and Customer Experience
  • Driving Successful Tech Transformations Through Inclusive User Experiences
  • Commerce
  • Community Management
  • Dynamics 365 Commerce
  • Conversational Commerce
  • Composable Commerce

Guro Faller

MVP @ Avanade - Industry Architect, Retail

Oslo, Norway

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