Speaker

Richard Haag

Richard Haag

Tech-savvy manager who loves to create digital happiness!

Norrköping, Sweden

Head of UX & Innovation department at Holmen. 20+ years of experience within IT. Spend most of my time in the cloud, especially in Azure.
Focus on the user needs. It’s all about behavior, not technology! But sometime technology can be used as a door-opener to bring value to the user.
I create awesome power automate flows and innovative solutions with the Power platform. Often with ServiceNow as one of the endpoints.

My team at Holmen works with a broad spectra of areas from IT Service Desk, development of ServiceNow, everything connected to the clients (including phones), distribution of applications, Windows patching etc. and all the way to Innovation. Everything with the user in focus. Our vison and what we try to achieve is this:

"We deliver IT to empower the people @ Holmen, creating a productive workforce with digital happiness!"

Articles (swedish):
- 10-årsjubiléum för TechDays 2019: https://pulse.microsoft.com/sv-se/transform-sv-se/na/fa3-lyckat-10-arsjubileum-for-techdays-2019/
- Artikel i Voister om Holmens digitala lycka: https://www.voister.se/artikel/2021/01/molnsatsning-och-digital-lycka-pa-holmen/

Area of Expertise

  • Manufacturing & Industrial Materials

Topics

  • Office 365
  • Innovation
  • Powerapps
  • Microsoft Flow
  • Microsoft Graph
  • IT Strategy
  • Chatbots

Microsoft TechDays 2019 Sessionize Event

October 2019 Kista, Sweden

Richard Haag

Tech-savvy manager who loves to create digital happiness!

Norrköping, Sweden