Speaker

Heather Fransen

Heather Fransen

Director, Managed IT, Cloud, & Infrastructure

Des Moines, Iowa, United States

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Heather is an experienced professional specializing in the management and optimization of cloud and managed services for a broad range of over 600 global clients. Her extensive experience spans multiple industries, where she has excelled in enhancing client service and achieving operational excellence.

With over a decade of experience in the tech industry, Heather remains dedicated to honing her skills in team building and uplifting her colleagues. Her background in state and local government, hospitality, and retail services has equipped her with the understanding that effective management and leadership require a tailored approach.

Area of Expertise

  • Business & Management
  • Humanities & Social Sciences
  • Information & Communications Technology

Topics

  • Leadership
  • Leadership development
  • Women in Leadership
  • IT Leadership
  • Female Leadership
  • Authentic Leadership
  • ITIL
  • Change Leadership
  • HR & People Development
  • IT Operations
  • Soft Skills

Heather Fransen

Director, Managed IT, Cloud, & Infrastructure

Des Moines, Iowa, United States

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