Himanshu Goil
Chief Executive Officer, Ignatiuz Inc.
Philadelphia, Pennsylvania, United States
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Himanshu Goil is a global technology leader and entrepreneur shaping the future of AI-driven governance, automation, and digital transformation. As the Founder and CEO of Ignatiuz and the founder of TechForGov, he focuses on bringing practical, scalable, and ethical AI to organizations that want to modernize the way they work and serve their communities. He has built and exited ventures such as MyLink and Accelance Partners, along with launching products like ScoutFoto and WebTalkx.
Himanshu is the creator of IGNA™, an AI platform designed to help governments, schools, and enterprises adopt Agentic AI Systems with trust, structure, and measurable outcomes.
With more than two decades of experience across SaaS development, cloud modernization, and intelligent automation, he has led transformation programs for local governments, school districts, nonprofit organizations, and global enterprises. He is a frequent speaker at technology and AI conferences, where he shares insights on Responsible AI, governance, and the practical rise of Agentic AI.
Hi-res picture: https://www.dropbox.com/scl/fo/69vucjz3ihxhlanwnj126/AAhJCIMUrEzfgCw0KD5-_DM?rlkey=1o0tbc19k6d4y4yxc4cxydy6u&st=zudqhsyh&dl=0
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Topics
Civic Agents: The Rise Of AI In Modern Public Service
Governments are starting to use AI agents to improve how services are delivered—from permits and public works to citizen support. These “Civic Agents” are helping staff work more efficiently and making public services easier to access.
In this session, we’ll look at real examples from local governments already using AI, and share a simple 5-step framework (Purpose, Pilot, Playbook, Production, Performance) for scaling these solutions. Whether you're in tech or public service, you’ll walk away with practical ideas to start or grow your AI journey.
Civic Agents in Practice: The Next Phase of AI for Government Workflows
Public agencies have already experimented with basic AI tools, and many are now asking a more meaningful question: how can AI actually support the work that public staff do every day? This session takes the idea of Civic Agents a step further and shows how they can meaningfully assist staff in their everyday responsibilities, from reviewing requests to organizing information and guiding routine processes.
Instead of focusing on future possibilities, the session highlights what is working today in departments such as finance, permitting, HR, public works, public safety, and administration. Participants will see how Civic Agents can help prepare documents, summarize cases, check information across systems, and reduce the repetitive steps that slow down work.
The focus is practical and grounded. Attendees will learn how Civic Agents fit naturally into existing workflows without requiring major system changes. The session also addresses the key questions public teams often raise, including privacy, access control, and how to introduce AI in a responsible and transparent way.
This session is ideal for government teams that have moved beyond early pilots and want a clear, actionable understanding of the next phase of AI adoption. By the end, participants will be able to recognize strong internal use cases, understand how to prepare their data and processes, and confidently plan the next steps for bringing Civic Agents into their organizations.
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Himanshu Goil
Chief Executive Officer, Ignatiuz Inc.
Philadelphia, Pennsylvania, United States
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