Isabella Zaczek
Fixer and Contrarian
Frankfurt am Main, Germany
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Isabella Zaczek believes that it takes an uncomfortable analysis and serious commitment to change to create legacy and greatness.
Having worked for a Fortune 500 telecommunication company for 18 years in Europe and the USA, supporting over 250 global companies across 5 continents, Isabella believes that global companies have made an art out of complicating global relationships and workflows.
Certified in a variety of cutting-edge leadership and team performance tools, Isabella helps organizations untangle the complexities of people, processes, and metrics, to create stronger bottom-lines, more engaged employees, and customer devotion.
Area of Expertise
Topics
Lessons on Global Customer Service from a German? Why not?
The session will highlight how to build a sustainable and diverse customer operations team that produces results and makes a difference using the philosophy to work towards one goal 80% of the time and allow 20% for local needs, customs and quirks.
Strategic Sounding Board Sessions
Connecting employees with the mission and purpose of their organization for action and results.
It is hard for leaders to find the extra time needed to develop effective plans and execution on top of their daily tasks and firefighting. However, especially during the early stages of planning a budget and a strategic roadmap, this extra time it crucial, and key to the future success.
To support you in making this exact connection with your employees and within your teams to execute your vision, ideas and goals, I created the Strategic Sounding Board Session. It is a concept you can put into action immediately - at your office or virtually, we will cover the 5 main points to create a strategic and effective plan - getting from Point A to Point B more effectively and efficiently and being aligned on actions and outcomes with purpose and accountability.
Developer Week '21 Sessionize Event
EuropeClouds Summit Sessionize Event
Virtual Dreamin 2020 - Call For Paper Sessionize Event
Isabella Zaczek
Fixer and Contrarian
Frankfurt am Main, Germany
Actions
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