Jason Almeida
D365 CE / PowerPlatform Solution Architect
London, United Kingdom
A technology/ Microsoft/ PowerPlatform enthusiast
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Roundtable - Dynamics 365 versus Power Platform, what are the real differences and Differentiators?
Join Microsoft MVPs Mohamed Mostafa and Andrew Bibby along with other speakers discussing the differences between Microsoft Dynamics 365 and Power Apps / Power Platform in a round- table interactive session.
Many customers and sometimes members of our community are confusing the two as completely different platforms or as exactly the same thing. This roundtable session will discuss history, differences, similarities and roadmap of both Dynamics 365 and Power Platform.
The session will answer common questions and provide real world examples of how to use these platforms with time allocated to Q & A at the end.
OMNICHANNEL BATTLE! - D365 vs Salesforce face-off
This session will compare and contrast Customer Service & Omni-Channel features in both Microsoft Dynamics 365 and Salesforce.
During the session, we will provide a hands-on, scenario based experience (with a twist!) of features and functions in both platforms.
WHO SHOULD ATTEND?
The event is suitable for cross industry professionals who are:
- In charge of managing systems, either in the cloud or on-premise
- Responsible for potential solutions in a sales & presales role
- Take ownership in service and customer experience insights
- Leading management and digitisation initiatives
- In charge of defining a technology strategy i.e. Executives
Dynamics 365 Field Service in 2021
Over the last year Dynamics 365 Field Service has brought in several key new features and improvements such as customer facing portals, a new mobile application, scheduling improvements, etc.
Let's take a look at some of these in action in this session
D365 RRM (Remote Relationship Management)
Given the current environment lets take a look at some of the excellent products and tools within the Dynamics 365 such as Remote Assist, Omnichannel, etc that enable remote communication, sales and support activities.
Jason Almeida
D365 CE / PowerPlatform Solution Architect
London, United Kingdom
Links
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