Karthik Govardhanan
CVS Health Inc, Sr Engineering Manager
Atlanta, Georgia, United States
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Karthik Govardhanan is a Senior Engineering Manager at CVS Health, leading AI-driven search and SEO innovations for one of the world’s largest retail and pharmacy platforms. With over 14 years of experience spanning CVS, Macy’s, Capgemini, and The Home Depot, he specializes in search relevance, personalization, and conversational commerce. Karthik’s expertise includes large language models, retrieval-augmented generation, semantic search, and scalable e-commerce architectures. He holds a Bachelor’s in Electronics and Communication Engineering and an MBA from Boston University.
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AI Agent-Driven Semantic Parsing: Translating Natural Language to Structured Filters with LLMs
We built an AI-powered search agent that turns messy, natural language shopping requests into precise filters like category, price, color so customers actually find what they want. Using a large language model with retrieval-augmented generation and catalogue-aware embeddings, our system understands user intent in real time and grounds it in actual product data.
In tests with 50,000 fashion queries, we cut “no results” by 47% and improved filter accuracy by over 20%, paving the way for truly conversational, personalized e-commerce search.
Karthik Govardhanan
CVS Health Inc, Sr Engineering Manager
Atlanta, Georgia, United States
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