

Khaled Nassra
Cloud GTM catalyst and seasoned leader in the Dynamics 365 space
Vancouver, Canada
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As the Managing Director of Enki Consulting, Khaled advises leadership teams responsible for global go-to-market strategy and business expansion into new verticals and regions through new and existing partnerships, through Microsoft, and by working directly with end-users. Khaled has led multiple organizations from no market share to success by prioritizing customer and partner benefits and working in sync within a broader ecosystem.
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RPA is Dead, Long Live AI Agents
As businesses push for greater efficiency, traditional Robotic Process Automation (RPA) is being outpaced by the rise of AI-powered agents - namely Copilot Studio. In this session, we’ll explore how AI agents are transforming business processes, offering greater adaptability and decision-making capabilities compared to rule-based automation. We will review the types of functions agents can fulfill as well as look at a live demo of them.
Join this session to discover how AI is reshaping workflows in Microsoft Business Applications, making automation smarter, more dynamic, and future-ready.
Implementing AI-Driven Customer Journeys in Dynamics 365 CRM
Join us for an in-depth exploration of how to implement AI-driven customer journeys within Dynamics 365 CRM. In this session, we'll delve into the key components of ABM, showcasing how Dynamics 365 CRM can be leveraged to personalize customer experiences, enhance engagement, and drive business growth. Learn practical insights and strategies to elevate your CRM capabilities and take your customer relationships to the next level.
AppSource Optimization Field Guide & Success Stories
In this session, we’ll dive into proven optimization techniques and practical guidance for positioning your solution for success in AppSource. Learn how to enhance your product’s discoverability, optimize keywords and descriptions, and use customer feedback to improve conversion. Alongside technical tips, you'll hear success stories from other Microsoft partners who have achieved impressive results by leveraging best practices for AppSource optimization. Whether you're new to AppSource or looking to boost your listing's performance, this session provides actionable insights to help you stand out in the marketplace and attract the right customers.
Panel Discussion: What's Working in Marketing Now
Learn from your peers that are in the marketing trenches about what is working now to drive leads that close. Marketing advice is often general and outside our industry. In this session, we want to hear what successful VAR and ISV Partners are doing to grow their business. Share your own ideas and ask questions.

Khaled Nassra
Cloud GTM catalyst and seasoned leader in the Dynamics 365 space
Vancouver, Canada
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Actions
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