Koushal Dutt is a Senior Customer Solutions Manager at Amazon Web Services (AWS), where he leads customer engagement and guides them through their cloud transformation journeys. With over two decades of experience in the banking and IT sectors, Koushal brings deep domain expertise and a passion for continuous learning in cutting-edge technologies.

Previously, Koushal held various leadership roles at First Abu Dhabi Bank (FAB), including Head of Enterprise and Group Projects, and Vice President of Program Management. In these positions, he led large teams, managed multi-million dollar projects, implemented strategic business transformations, and drove cost reduction and revenue growth initiatives.

Prior to FAB, Koushal spent 12 years at HSBC, where he held roles such as Vice President of Project Management and Assistant Vice President of Project Management. In these roles, he was responsible for defining strategic business requirements, providing analysis and consultancy services, and implementing major change projects and programs across the bank's various business lines.

Koushal holds certifications from AWS as an Accredited Partner in both Business and Technical domains. He is skilled in areas such as financial services, program and project management, and organizational effectiveness, which he leverages to drive digital transformation and customer success for his clients.

Based in Dubai, United Arab Emirates, Koushal is committed to staying at the forefront of the latest developments in cloud-native architecture and generative AI to ensure his customers stay ahead in the competitive financial services landscape.