Product Manager at Relx Inc

What if the hardest part of your product wasn't the engineering but getting customers to trust it, adopt it, and pay for it? I've solved that problem three times: an AI scoring engine, an API-first platform ecosystem, and a mobile CRM app, three 0→1 launches generating $5M+ in revenue across 350+ enterprise firms, all built and commercialized end to end in a regulated legal industry.

The pattern across my career is the same: find the customer pain everyone else missed, build the AI or data-powered product to solve it, and figure out how to take it to market.

At LexisNexis, law firms had years of relationship data sitting inside their CRM with no way to act on it. I led 0→1 and go-to-market for an AI-powered scoring engine that combines ML models with GenAI-powered insights to surface which client relationships are at risk. The harder problem wasn't the models. It was convincing a privacy-sensitive industry to trust AI with their most sensitive data. A privacy-by-design framework turned the top sales objection into a competitive differentiator, driving a 25% engagement lift, reducing attrition 15%, and retaining $5M in revenue.

I also transformed the product from a standalone CRM into an API-first integration hub. We built on Microsoft Power Automate because 70%+ of our clients were already in the Microsoft ecosystem. Meeting customers where they already were drove self-service adoption, connected 350+ firms, and generated $2M in new ARR.

Earlier, I led a 0→1 AI-powered pricing app launch at Intelligence Node (acquired by Interpublic, 2024) and built the business case and implementation of a cloud migration at Capgemini on Chubb's $1B insurance platform.

On a personal note, I love sports and have been a competitive cricket athlete for over 15 years, from representing my state in India at age 15 to trialing for the USA Cricket Team for the T20 World Cup. The sport shaped the values I bring to product world: hard work, perseverance, and teamwork.

If you're working on 0→1 AI products, enterprise platform strategy, or GTM for technical products, I'm always happy to connect.