Lina Gonzalez
Senior Operations & Client Success Leader | Strategic Relationship Architect | Tech Mentor | Leader
Fort Lauderdale, Florida, United States
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Lina Gonzalez is a strategic leader at the intersection of technology, operations, and human-centric success. With over two decades of experience, she specializes in bridging the gap between complex software development and the measurable business outcomes that drive enterprise retention.
Throughout her career, from shaping the operational infrastructure of the renowned i-Ready platform to directing high-stakes implementations in the EdTech and SaaS sectors, Lina has built a reputation as a "Strategic Translator". She excels at aligning distributed technical teams with executive stakeholders, ensuring that innovation always meets the "People First" needs of the end user.
Lina's expertise lies in the "Shared DNA" of Project Management and Customer Success: the belief that retention is a direct result of proactive communication and disciplined accountability. Currently serving as a Senior Executive of Client Strategy, she provides leadership to high-growth organizations, specializing in process automation, scalable SOP development, and AI-driven efficiencies that eliminate operational friction.
At her core, Lina is a dedicated servant leader. She is a passionate advocate for diversity in tech and serves as a mentor for emerging professionals, helping them navigate career transitions and strengthen their leadership presence within the South Florida tech ecosystem.
Lina is a powerful speaker and inspiring leader, available for public speaking engagements nationally and internationally. She brings a unique "No BS" perspective to the stage, speaking on the critical intersection of relationship building, strategic operations, and the future of Customer Success.
Lina holds a B.S. in Computer Science and Engineering from Florida Atlantic University and a Business Analytics Certificate from Harvard University. She is a certified Project Management Professional (PMP)® and Professional Scrum Master™ (PSM I), combining technical rigor with a deep-rooted commitment to relationship-driven growth.
Community & Advocacy:
+ Founding Member, South Florida Women in Tech
+ Active Member, Latinas in Tech and Women in Tech and Entrepreneurship
Area of Expertise
Topics
How to be a Successful Manager: Improve your Communication & Learn to Receive Feedback
This is a the first of a three-part workshop for leaders. In this workshop, managers learn how to communicate and deliver difficult conversation as well as learn to receive feedback from their team.
Canva: Unlocking Visual Brilliance for Left-Brain Thinkers!
In this How-to workshop, you will learn how to unleash your creative power to design marketing materials that stand out!
Unlocking Team Potential: Enneagram and Emotional Intelligence in Tech Teams
Understanding how your team members are motivated is key to help them perform at the highest level. In this workshop, managers and team leads will learn how to use enneagram to identify how to best communicate with each person and help them stay focused and healthy in their roles.
LEADERS WHO GET RESULTS: INVESTING IN YOURSELF EMBRACING AUTHENTICITY INSPIRING OTHERS
In this session, I will share with you how I became a better manager and continued to improved as I invested in myself and in my team. Learn how authenticity will help you motivate your team and inspire the tech leaders of tomorrow.
Are you stuck in your career? Certifications 101: how to level up like a badass!
This workshop is for techies who have been in the field long before certifications were required to advance. OR for anyone who is lost when it comes to deciding what certs will help them and where to start.
How to Have Difficult Conversations: A step-by-step guide for tech managers and team leads!
In this workshop, you will learn how to successfully deliver a difficult conversation with anyone in your team. We will role-play scenarios so that by the end of the workshop your HR team will be proud!
How to Build a Website: A Beginners Guide for Teachers
In this workshop, teachers will learn how to build a simple site that they can use in their classroom
FEARLESS FEMALES: OVERCOMING FEAR, CULTIVATING RESILIANCE, & FOSTERING COURAGE
The WHAT and the HOW on becoming a fearless leader in the tech world! In this workshop, I'll guide you on daily exercises you can practice to start growing in your leadership path.
Blogging for your Business Using AI Tools: A guide for entrepreneurs to craft compelling content
You have started a business. Now what? You hired a marketing team but they ask you to write content. And now you are starting at a blank page, tired of googling what to do and you cannot figure out what chatGPT is nor you have the time. Join me as I walk you through easy steps to get your business found online!
Time Management & Mastering Productivity: A Guide for Entrepreneurs!
Great so you started a business. But you are alone. Party of one. Doing anything and everything. And you are struggling getting organized and staying focused. You got this! I will guide you on the best tools you can put to use right now to stay on track and master productivity so you can do what you do best!
Am I ready to lead a team? A guide for those seeking a management path!
Are you ready to unlock the Leader Within?
Join us for an insightful workshop designed to empower professionals aspiring to take on leadership roles in software development. This session offers a structured exploration of the journey from Team Member to effective team manager. Through a combination of personal narrative and interactive exercises, participants will gain inspiration and practical insights, with a specific focus on fostering leadership among minorities and underrepresented communities in the software development and IT field. Walk away with a tangible set of steps and heightened confidence as we collectively contribute to cultivating inclusive leadership within the tech industry.
CertifyTech Mastery: A Path to Success In Tech w/ Cre8tive Devs Software
Unlock the doors to a transformative journey with our Free CertifyTech Mastery Workshop. In this dynamic session, dive into the world of tech careers, certification essentials, and personalized assessments designed to shape your professional trajectory.
WiTToast 2024 Winter Conference Sessionize Event
South Florida Women in Tech User group Sessionize Event
Lina Gonzalez
Senior Operations & Client Success Leader | Strategic Relationship Architect | Tech Mentor | Leader
Fort Lauderdale, Florida, United States
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