Logan Daigle
Director of Business Agility Enablement at NTT DATA Services
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Logan is an Agile and DevOps Coach from Charlotte, NC. He has been involved with providing Technical Excellence and implementing DevOps solutions for 14 years in the military, government, healthcare, retail, finance, and software product industries. In those 14 years he has worked along side technology and business teams and leadership to help orient their measures of success to improving customer outcomes.
In moving toward outcome based thinking and processes, Logan has witnessed how proper output measurement and observability can really help a team work well together. In addition to this, measuring what matters and working to make things as simple as possible ensure that the technology teams he has observed deliver software sooner, safer and happier. It is a blessing to see teams learn how to become self-managing to deliver great outcomes for their customers and their business all while becoming happier employees and technologists.
In general, Logan has a passion for being Agile, doing DevOps well and using agile engineering practices to build, test and deploy software. He has value stream mapping, development, Agile coaching and DevOps experience. His experiences have been in support of both Windows and Linux infrastructure, and many tools that are key to the success of applications in both. He is currently focusing on evangelizing in the technology community to bring DevOps to the masses.
Logan is a husband and father of 3 boys. His hobbies are running and hiking when he's not chasing the kids around the house.
You can follow Logan on Twitter @TheDevOpsGuru.
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This IS the generative culture you are looking for...
WE ARE ALL LOOKING FOR THE BEST OF DEVOPS
As a DevOps Coach, I have had the privilege of working with many organizations in the world who are focused on improving their organizations. They range in industry from military, government and financial institutions to retail and staffing. From highly regulated and high risk environments to those that seem to always be on the cutting edge of technology and culture.
I'm here to say that DevOps Awesomeness is not just for the big 4 (Amazon, Apple, Google, and Netflix)!
There are people, teams and organizations in the audience who have built their own cultures that will enable Awesomeness in 2018. These cultures are generative in nature, this means that the cultures are built upon the notion that people are people and not resources, that we should trust our team mates and people, that we should foster innovation by having a culture of experimentation that doesn't punish failure and learns quickly from it.
As a coach and consultant I often walk into situations where leaders and their teams think that they need culture before tooling or vice versa. I think that this is the wrong conversation to have and instead of arguing for the chicken vs. the egg, we employ systems thinking to both culture and tooling and make the best decisions for our organizations. We also get to teach everyone to lead, that it's not just the responsibility of the people with leadership roles to provide the leadership necessary to move from low or medium performer to high performer.
I will also share how transformational leadership influences an organization to continuously improve, always looking to provide and improve value in trying to balance an organizations need to innovate with cost savings. Regardless of whether there is a transformational leader, Organizations that are high performers are not penny wise and a pound foolish, they are experiencing how to move faster and become more profitable and accept risk profiles all at the same time. They are using speed to drive innovation AND security.
This will be an interactive session in which you will have a chance to participate and provide examples of things you don't like in your organization for anecdotes of how our customers have improved their own situations. My talk will include anecdotes of customer interactions as well as information and stories from my past lives as a developer and devops engineer.
Finally, I will weave everything together to help prescribe the metrics you might want to gather to know which direction you are heading and what you might use to collect the metrics and act on them to make good, data-driven decisions.
Effectively Using Value Stream Mapping, A Workshop
Have you ever been interested in exactly how to run a value stream mapping exercise?
This workshop will give you the knowledge and experience to help answer that question, as well as facilitate your own session as soon as you return to work.
We will define the following:
1. What are value streams?
2. What is value stream mapping?
3. Why do I use value stream mapping?
4. What metrics do I use to measure my value stream?
5. What is the Theory of Constraints and how to apply it to value stream mapping.
The workshop will start as an information session to get you familiar with the things to define above. Then we will work together to map a pre-defined value stream so that you can learn how to facilitate the session.
During the actual mapping session you will learn:
1. How to map a current value stream, what metrics to capture, how to help the team understand these metrics
2. Take the current state value stream and analyze it through the Theory of Constraints
3. Produce a future state value stream with improvements that need to be made
4. Create an analysis for next steps of improvement after the future state value stream is met.
If you come to this workshop, you can expect the following outcomes:
1. When and why to use value stream mapping
2. How to convince your team to use value stream mapping as a tool
3. How to capture a value stream and analyze it
4. How to continue to use value stream mapping and analysis to improve people (team), process, and tooling.
Logan Daigle
Director of Business Agility Enablement at NTT DATA Services
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