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Speaker

Mary Hill

Mary Hill

Customer Obsessed Customer Success Engineer

Appleton, Wisconsin, United States

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Mary Hill brings deep experience working with nonprofit organizations to help them embrace technology in practical, human-centered ways. As a Customer Success Engineer at an MSP that serves nonprofits across the region, Mary helps teams untangle systems, analyze and adopt the best tools for their needs, and design workflows that support their missions—not get in the way of them. Her approach blends strategy, empathy, and clear communication to help organizations of all sizes thrive in the digital age.

Area of Expertise

  • Business & Management
  • Government, Social Sector & Education
  • Information & Communications Technology

Topics

  • Change Management
  • Adoption
  • Adoption and Change Management
  • Organizational Change Management
  • Microsoft 365
  • Microsoft Teams
  • Microsoft 365 Adoption
  • Copilot/AI
  • Business Process Optimization
  • Business Process Automation
  • Non-Profit
  • Non-Profit & Public Management
  • Learning management systems
  • Training
  • Training Design
  • Training consultant
  • End User Training
  • IT adoption
  • Infrastructure
  • Migration and Modernization
  • MSP
  • SMB
  • Cloud Adoption

Mary Hill

Customer Obsessed Customer Success Engineer

Appleton, Wisconsin, United States

Actions

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