Mary M. Novak, Chief Revenue Officer & Sustainability Leader, Chicago Furniture Bank, a nonprofit founded in 2018 the largest furniture bank in the US providing essential furniture for those leaving poverty and inequitable life situations. With over 20 years of revenue management, business development, strategic planning, sales, marketing and leadership experience in travel and hospitality, infection prevention and nonprofit organizations, Mary has been successful in developing growth strategies for all revenue channels and securing and retaining relationships. Her experience executing programs and partnerships increased brand awareness and focused on voluntourism, eco-tourism, eliminating chemical use, impact on decreasing landfill waste and eliminating furniture poverty.