Matthew Lewis is a Site Reliability Engineering leader at Michelin, where he helps engineering teams improve reliability, observability, and developer experience across hundreds of applications supporting manufacturing, supply chain, logistics, and commercial operations.

His work focuses on OpenTelemetry adoption, SLO-driven operations, and observability standardization at enterprise scale. He is passionate about helping organizations understand business transactions end-to-end and turn telemetry into actionable reliability outcomes.

Matthew regularly shares practical lessons learned from implementing OpenTelemetry and SRE practices in large enterprise environments.

Matthew leads initiatives focused on OpenTelemetry adoption, Service Level Objectives (SLOs), observability standardization, and reliability engineering practices at scale. His work centers on helping teams move from reactive operations to measurable, business-aligned reliability through automation, telemetry, and platform engineering.

An active contributor to the observability community, Matthew regularly shares practical lessons learned from implementing OpenTelemetry and SRE practices in large enterprise environments.