Megha Hooli is a seasoned Senior Program Manager at Amazon, where she leads the Global Concessions Excellence Program across 12 international marketplaces. With over 9 years of experience in product and program management, she has established herself as a strategic leader in AI-driven solutions, enterprise automation, and customer-centric platform development.
Currently based in Seattle, Megha spearheads Amazon's Worldwide CS Concessions program, where she has achieved remarkable results including a reduction in concession, proactive defect resolution through predictive analytics, and working toward reduction in manual intervention time. Her leadership extends to managing strategic partnerships across worldwide Retail, Seller Services, Finance, and BI teams while facilitating bi-weekly steering meetings with over 100 global stakeholders.
Prior to Amazon, Megha served as Technical Product Manager at Cognizant's TriZetto Healthcare division, where she drove a 10% revenue increase through strategic product roadmap optimization and led 10-12 weekly product experiments that improved feature adoption by 15%. Her expertise in balancing technical constraints with business priorities while ensuring HIPAA compliance made her instrumental in delivering a 38% uplift in promotional performance across digital channels.
Megha's entrepreneurial spirit shone during her tenure as Product Manager at ACCELQ Texas, where she developed and executed a successful AI go-to-market strategy that resulted in a 50% increase in website traffic and 30% increase in trial sign-ups. She led the end-to-end AI strategy for ACCELQ's flagship test automation suite, achieving a 70% reduction in false positives and 40% improvement in test execution speed through ML-driven self-healing capabilities.
Her technical foundation was built during her earlier roles at OSII-Emerson Digital and Accenture, where she honed her skills in Agile methodologies, cross-functional team leadership, and healthcare technology solutions. At Accenture, she served as Product Owner for the My Health Record Client, leading 14+ cross-functional teams and achieving 98% of product goals while enhancing patient safety through data-driven clinical workflow optimization.
Academically, Megha holds a Master of Science in Business Analytics from The University of Texas at Dallas, where she graduated as a Double Dean's Scholar, and a Bachelor of Engineering in Telecommunication from PES Institute of Technology, Bangalore. Her educational achievements are complemented by multiple certifications including Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), and ITILv4.
Beyond her professional accomplishments, Megha is a recognized leader in the tech community. She served as President of the Graduate Student Assembly at UT Dallas, representing over 9,000 graduate students, and is a founding member of the Women in Product Dallas Chapter. Her commitment to social impact is evident through her role as CSR Lead at Accenture Bangalore and her active involvement in Rotaract Clubs.
Megha's expertise spans the full spectrum of modern technology and business management, including cloud platforms (AWS, Azure, GCP), machine learning, data analytics (SQL, Python, R, Tableau), and product management tools (JIRA, Confluence, Figma). Her unique combination of technical depth, strategic vision, and leadership acumen positions her as a driving force in the evolution of AI-powered enterprise solutions and customer experience optimization.
Her numerous awards and recognitions, including Student Leader of the Year 2023 at UT Dallas, Dean's Excellence Scholar, AccelQ Hackathon winner, and Accenture ACE award winner, reflect her consistent excellence and innovative approach to solving complex business challenges.