Michael Joyce
Senior Manager, CX AI Champion
Raleigh, North Carolina, United States
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Michael Joyce is an AI strategist and enterprise delivery leader focused on turning AI into reliable, scalable capability inside large organizations. His work centers on moving teams beyond experimentation by improving output quality, workflow integration, and trust in AI-assisted work.
He has driven AI adoption efforts across Cisco, applying systems thinking and real-world delivery experience to areas such as productivity transformation, AI-enabled delivery models, and leadership enablement. His work has driven significant operational efficiency and multi-million-dollar productivity gains through AI-supported workflows.
Michael speaks across North America and Europe and is known for practical, grounded sessions that help enterprise teams apply AI responsibly using the systems and tools they already have.
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17th annual Project, Agile & Leadership Conference
You Are the Spark: From Curiosity to Practical AI Outcomes (60 min Keynote)
Three years into the GenAI revolution, the question isn’t what’s possible—it’s what’s working. Leaders no longer need hype, they need outcomes. This session shares real-world lessons, use cases, and patterns from teams delivering GenAI impact at scale.
You’ll discover how to move from clever prompting to repeatable playbooks, how to frame AI outcomes in executive terms, and how to show value beyond speed—measuring productivity, precision, and purpose.
Expect candor about the hurdles, practical tools to take back, and the tested language that helps executives see, feel, and fund your AI initiatives.
Session Type: Advanced, practitioner update with demos and repeatable patterns
SHRM25 Annual Conference
Panel Discussion with the Project Management Institute:
In today’s complex landscape of AI, workforce engagement, and ever-changing policies, HR leaders are managing more projects than ever before. But too often, great ideas stall due to lack of structure, not lack of passion.
That’s where project management comes in. 💡
In our panel, we will explore:
🔹 How to keep critical HR initiatives from going off the rails
🔹 Simple, proven tools you can use immediately
🔹 How to lead through complexity and accelerate transformation
🔹 Why PM skills matter beyond the HR team
No jargon. No overwhelm. Just strategies that work—because every HR professional deserves the confidence and capability to lead big ideas from vision to value.
Join me and our esteemed panelists Mark Squiers Michael Joyce, MBA Alyson Doering and Kristina Curtiss on June 30th at 730am - Room 31C Upper level at the San Diego Convention Center. Let’s turn your initiatives into impact!
PMI Global Executive Council
Harnessing Generative AI: Transforming Project Management at Cisco and Beyond (60 min Keynote)
Discover how Cisco has built a thriving community of project managers leverage generative AI to enhance efficiency and effectiveness. This session will take you through our journey of integrating AI, starting from our initial steps to the development of an impactful real world used cases. Learn how we used AI to solve problems, become polished communicators, and demonstrate value to our customers. By showcasing specific examples and supporting data, we will illustrate how generative AI transforming our profession, making us not only better, but faster..
16th Annual Project, Agile and Leadership Conference
2 Sessions:
Generative AI in Action (Keynote - 30 mins)
Unlock unparalleled potential where technology meets strategic excellence. Designed for project leaders, this session reveals how to leverage generative AI to boost productivity, quality, and innovation. Learn practical, AI-driven strategies to enhance your impact, foster innovative leadership, and empower teams. Hear firsthand accounts and transformative ‘aha’ moments, illustrating AI’s real-world impact in project management. Join us to discover how merging AI tactics with a human touch can transform strategic visions into reality and keep you ahead of the competition.
Generative AI in Action: Hands-On Workshop for Strategic Mastery (Workshop - 60 mins)
Dive deeper into the world of generative AI with an intensive workshop, ‘Generative AI in Action: Hands-On Workshop for Strategic Mastery.’ This workshop offers an immersive experience where you’ll work through practical applications of AI to boost your productivity, quality, and competitive edge.
Objective 1: Learn prompt engineering techniques to enhance productivity and streamline routine project management tasks.
Objective 2: Develop strategies to effectively integrate AI into daily work, fostering team innovation and achieving strategic project goals.
PMI Global Summit Series (Berlin)
Title: "Mastering Execution: The Convergence of AI, Strategy, and People Skills"
Session: 60 mins
Description:
Embark on a journey of success with 'Mastering Execution: The Convergence of AI, Strategy, and People Skills.' Learn to merge AI tactics with a human touch, leveraging both to make strategic visions a reality. This session goes beyond theory, offering practical, AI-driven tactics that quickly amplify your impact, foster leadership, and empower teams across industries. Enhance your influence and efficiency in this dynamic session crafted for project leaders dedicated to merging cutting-edge technology with core human skills for outstanding project delivery.
Objective 1
Construct actionable strategies that incorporate AI tools with an emphasis on cultivating leadership alignment and team engagement.
Objective 2
Implement strategic visions by applying advanced people skills and nurturing team dynamics to enhance project execution and impact.
Michael Joyce
Senior Manager, CX AI Champion
Raleigh, North Carolina, United States
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