Speaker

Michael S Dougherty

Michael S Dougherty

Shifting from IT chaos to order

DeLand, Florida, United States

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“Agile Mike” has over 30 years of experience with software development and product leadership. He is published under the “Built for Success” column in CIO.com magazine and held the position of Vice President in the Agile Leadership Network. Michael has taught multiple SAFe courses for over the past five years to over 1000 people + certified SAFe SPC6, AWS Cloud Architect, ICP-CAT (Coaching Agile Transitions), ICP-ENT (Enterprise Agile coaching), AHF (Agility Health Facilitator), Scrum CSP (Certified Scrum Professional), and PMP (Project Management Professional).

During the past seven years, Michael has led the Agile transition for a billion-dollar contract with the US Government and overseen an annual Portfolio of over $100 Million, consisting of over 80 engagements with over 30 Scrum Masters. Michael led and contributed to two AI initiatives, seven digital transformations, nine SAFe engagements, and coached over 20 clients.

Michael has spoken during multiple public events and co-wrote a book called, "Shift: From Product to People" available on Amazon.

Area of Expertise

  • Energy & Basic Resources
  • Finance & Banking
  • Government, Social Sector & Education
  • Health & Medical
  • Information & Communications Technology

Topics

  • Shift: From Product to People

Rewrite the PAGES of Your Story

Is failure not an option? Does it cause mistakes? Are you stuck in a dreaded “Doom Loop”?

Can you escape?

We did. And then we did it again, and again, and again, in software and hardware, in the public sector and government, and beyond. There is a systematic way to achieve freedom from failure. We can show you how. And the “how” makes a huge difference. We’ve seen other teams try to duplicate our success, but they didn’t understand that how you order the work and how you execute is the difference between success and failure. We’ll share what you need to know to escape that dreaded doom loop and achieve success.

PAGES is an acronym that helps focus organizations to root out failures early and quickly bring successes. Learn how to rewrite the PAGES of your organization’s story.

The concept of PAGES is demonstrated in the following:
* The Book "Shift: From Product to People" - https://www.amazon.com/Shift-Development-Shifting-Holistic-Transformation-ebook/dp/B0DB5WWZS2/
* Meetups (December Daily Sparks, Scrum Masters of the Universe)
* Podcasts (Agile Uprising, SPAMcast).
* Agile 2024 with the topic, "Shift: To Usability Theater" related to the book.

Shift: to Usability Theater

Congratulations!! You are finally getting to interact with your customers! No more second-hand feedback from the product, business, or sales teams. You better not screw it up!

There are rules for interacting with customers.

If you don't follow them, you might get your customer privileges taken away. Learn how to talk to customers, avoid bias, and uncover the unknown secrets that nobody tells you.

Shift: to Usability Theater (Workshop)

Congratulations!! You are finally getting to interact with your customers! No more second-hand feedback from the product, business, or sales teams. You better not screw it up!

There are rules for interacting with customers.

If you don't follow them, you might get your customer privileges taken away. Learn how to talk to customers, avoid bias, and uncover the unknown secrets that nobody tells you.

Shift: to Usability Theater

Congratulations!! You are finally getting to interact directly with your customers! No more second-hand feedback from the product, business, or sales teams. You better not screw it up! There are rules to interacting with customers, and if you don't follow them, you might get your customer privileges taken away. Learn how to talk to customers, avoid bias, and uncover the unknown secrets that nobody tells you.

Shift: From Hearing to Listening Workshop

Listening is easy to learn but hard to master!

We know those who are the most successful in their lives are expert listeners.
And yet we are surrounded by poor listeners. So what do we do about it?

In today's "Age of Distraction", good listening is difficult to achieve, let alone maintain!

So how can we interrupt the monologues and create more dialogues for better outcomes?

Learn how to use three key techniques to increase our listening and collaboration:
1. Double Aces - how to better respond to situations through active listening
2. Distraction Busters - Master ways to decrease distractions
3. Meisner's Repetition Exercise - An acting technique that allows you to "get out of your head" and shift focus to the speaker

I have shared these listening topics during regular coaching and mentoring sessions throughout my career, with increased focus since 2015 and they are highlighted in the book, "Shift: From Product to People".

Shift: From Hearing to Listening

Listening is easy to learn but hard to master!

Those who are the most successful in their lives are expert listeners. First off, let's agree we all are experts at listening. We have been doing it all our lives, right?

Well in today's "Age of Distraction", achieving focused active listening is difficult!

So how can you increase your influence in any role by listening better?

Find out as we cover ideas and habits such as using the Double Aces technique for better results, applying internal and external distraction busters, and much more!

We will run a listening bingo game, practice active listening together, and hold a Double Aces Retro run for literally "fast feedback"!

The results will increase your listening abilities, reduce your distractions, and expand your influence!

I have shared these listening topics during regular coaching and mentoring sessions throughout my career, with increased focus since 2015 and they are highlighted in the book, "Shift: From Product to People".

Michael S Dougherty

Shifting from IT chaos to order

DeLand, Florida, United States

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