Michael Andrew Ferrer
Solution Specialist - Future Workplace
Singapore
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I am a Solution Specialist for Future Workplace with 12 years of total IT experience with most years focused on Microsoft 365 Consulting. I have helped customers in their Digital Transformation journey through implementation, support, training, consulting, building apps and workflow solutions to modernize their business.
I held key roles in the IT consulting industry both in Asia and EMEA regions and has completed various projects in Microsoft 365 implementation, training, adoption, support and consulting, SharePoint and Teams migration, and Power Apps and Power Automate Development.
I have various certifications in Microsoft 365, Microsoft Teams Adoption and Power Platform.
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Modernize Power Automate Workflows with Adaptive Cards
This topic will discuss and demo how to modernize power automate workflows with Adaptive cards which helps to increase engagement and efficiency in business processes.
Analyze Sentiments from Customer Feedback
In this topic, I would like to discuss and demo how to create a workflow with Sentiment Analysis to analyze Customer Feedback coming from a Customer Feedback Form built from Microsoft Forms. After analysis, the user can automate the responses to address the negative feedback or reinforce positive feedback with positive responses.
Global Power Platform Bootcamp 2023 Singapore Sessionize Event
aMS Singapore 2022 Sessionize Event
Michael Andrew Ferrer
Solution Specialist - Future Workplace
Singapore
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