Miri Rodriguez is a Storyteller for IT Showcase. She is a creative journalist and content advocate developing stories across key technology trends, evangelizing brand narrative and showcasing how Microsoft is digitally transforming. Prior to this, Miri led three social care teams in CSS responding to thousands of customer inquiries via social channels in Global English, Spanish and Portuguese. Her work was recognized as Best Practice at the annual Microsoft Think Tank Summit and won her a marketing award for effectively engaging partnerships with internal teams to drive a unified social voice and customer experience. She was selected twice to participate in Microsoft’s prestigious program #MySkills4Africa where she volunteered her social expertise to train and coach Social Enterprise leaders in Swaziland and Morocco to effectively launch their social programs. Her award-winning career includes 15+ years in Marketing, Operations and Customer Experience. She is the mother of 2 boys and an American Bulldog. Her philanthropic work includes volunteering as business consultant and student coach at Network for Teaching Entrepreneurship, board of directors membership at Trade+Impact social enterprise organization and personal brand coaching for professionals of all ages and backgrounds.