Miteshkumar Jagdishbhai Patel is a Network Security Engineer at Ford Motor Company with 11 years of experience leading the design, implementation, and operational support of large-scale enterprise IP infrastructure. His work spans hybrid environments, including on-premises data centers, cloud platforms, manufacturing sites, parts distribution centers, and corporate offices, with a consistent focus on high availability, performance stability, and rapid service restoration.
His core technical expertise covers routing and switching, wireless networking, Cisco ACI, Cisco SD-WAN, Cisco DNA Center, Palo Alto and Prisma firewalls, F5 load balancing (LTM/GTM), and IPAM platforms like QIP and TCP Wave. Over his career he has worked hands-on across the Cisco enterprise stack, including Nexus 5k/7k, ASR 9000/1000, ISR 4400, Catalyst switches, Cisco ISE, and Cisco Firepower, as well as multi-vendor security tooling spanning firewall rule design, VPN architecture (site-to-site IPsec and remote access), and deep packet inspection with Gigamon, Wireshark, and Observer.
Mitesh has led execution on several large-scale enterprise transformation initiatives, including migrating a legacy data center to a high-performance Cisco ACI environment, moving from legacy WAN architecture to SD-WAN, transitioning Cisco Webex to Microsoft Teams, and shifting ITSM tooling from BMC to ServiceNow, all delivered with controlled cutovers and zero unplanned outages. He has also directed operational and tactical planning for large-scale plant shutdown and power-up events, producing detailed runbooks and coordinating cross-functional change activities to ensure safe, low-disruption execution.
Beyond hands-on engineering, Mitesh has authored Knowledge Base Articles and standardized troubleshooting documentation for a Global Service Desk, improving first-contact resolution and Level 1 triage accuracy. He facilitates weekly stakeholder reviews to drive root-cause analysis and track corrective actions, and has served as a senior escalation point for major incident bridges, coordinating cross-functional teams and communicating status to both technical and executive stakeholders. He converts telemetry and event data into actionable insight using SevOne, Splunk, and ThousandEyes to enable proactive fault detection.
He holds a Master of Science in Electrical Engineering from Texas A&M University-Kingsville and a Bachelor of Science in Electrical & Communication Engineering from Gujarat Technological University. He is a Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA), Cisco SD-WAN Specialist, and Palo Alto & Prisma SSE certified.