Neeraj Gaddam is an accomplished Senior Software Engineering Manager and Principal Architect specializing in enterprise-scale healthcare technology systems. With extensive experience in designing and delivering complex, high-volume platforms, Neeraj has established himself as a strategic technology leader who bridges deep technical expertise with a clear understanding of business and regulatory imperatives. His leadership has been instrumental in developing and modernizing healthcare systems that are scalable, secure, and compliant with stringent industry standards.
At Cigna, Neeraj serves as a key architect and engineering leader behind several enterprise-grade platforms, including the RxProcessing system a cloud-native, event-driven solution that transformed the company’s prescription management operations. By employing microservices architecture, Apache Kafka streaming, and advanced integration techniques, he successfully enabled real-time, low-latency processing of healthcare transactions. He also led the creation of Rx360, a unified prescription lifecycle visualization tool that improved workflow transparency, service reliability, and patient care coordination across multiple systems.
Neeraj’s innovative mindset extends to workflow automation and process optimization. He architected SLA-driven orchestration frameworks and automated outreach mechanisms that significantly enhanced operational efficiency and compliance performance. His work on large-scale platform integrations such as unifying RxHome delivery, CRM, and claims modules eliminated system silos, improved data accuracy, and streamlined patient service operations.
Throughout his career, Neeraj has maintained a strong commitment to security and compliance, implementing robust measures for encryption, auditability, and HIPAA adherence across all solutions. His architecture and governance leadership have consistently ensured audit success and full traceability of protected health information.
A certified Pega Lead System Architect (CLSA), Neeraj has deep expertise in BPM platforms, cloud-native development, and real-time event-driven architecture. He has led and mentored diverse global engineering teams, driving collaboration, innovation, and on-time delivery of mission-critical healthcare solutions.
Neeraj holds a Master of Science in Computer Science from the University of Houston Clear Lake and a Bachelor of Technology in Computer Science from JNTU Hyderabad. His career reflects a sustained record of innovation, technical excellence, and leadership in advancing the digital transformation of healthcare technology.