Neha Chinnasani is a Software Development Engineer II at Amazon Web Services, where she works on AWS EC2 infrastructure and large-scale distributed systems.

Her engineering background spans cloud infrastructure, backend systems, distributed environments, reliability engineering, databases, and production software systems. Alongside her infrastructure work, she explores generative AI, AI agents, retrieval-augmented generation, hallucination and citation reliability, and the engineering challenges involved in building dependable AI systems.

Neha writes about AI and software engineering on Medium, where she breaks down topics such as context engineering, multi-agent workflows, tool calling, agent communication, and AI reliability from a practical engineering perspective.

She holds a Master’s degree in Data Science from the University of North Texas and enjoys turning complex technical concepts into clear, practical explanations for engineers who are learning and building with emerging AI technologies.