Neil Benson
Scrum coach and Microsoft MVP at Customery
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I'm on a mission to help Microsoft partners and customers build amazing, agile Dynamics 365 and Power Platform applications their stakeholders love.
I've been implementing CRM projects for sixteen years, and using Scrum since 2008. I love envisioning and delivering customer engagement projects that provide clients with amazing results on Microsoft Dynamics 365 and the Power Platform using the Scrum framework.
I'm fortunate to have received the Microsoft Most Valuable Professional (MVP) award for Business Applications every year since 2010 for thought-leadership and my contribution to the Microsoft community.
Check out my podcast, videos, courses, and coaching at customery.com.
Determine the scope, timeline, team and costs of your Business Apps project
Traditional methods for preparing a project proposal can involve months of analysis and discovery and produce project plans that are wildly inaccurate.
In this session, you'll learn how to use User Story Mapping and within a few hours reach consensus on the features you will deploy in each release, the timeline and costs for each release, and the team you'll need to build your Microsoft Business Application.
How to solve Dataverse's Elon Musk problem
Elon Musk is the founder of SpaceX, CEO of Tesla, president of the Musk Foundation, founder of the Boring Company and founder of OpenAI. Some would say he's the chief wrecker of Twitter too.
Given that a contact can only have one parent account, one job title and one primary email address, how would you represent Elon Musk in Dataverse?
In this session we'll explore different design patterns for solving problems like Elon that occur in almost every enterprise deployment of Dynamics 365 customer engagement apps.
You'll leave this session with an understand of the problem, the potential solutions and their benefits and drawbacks of each, and (I hope) a candidate design you can use in your application. I can't guarantee we'll actually fix Elon or X or Twitter in 60 minutes.
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