Nikhil Pal is an Operational Excellence and AI transformation leader with more than 15 years of experience across pharmaceutical, biotech, electronics, and advanced manufacturing environments.

He has led Lean Six Sigma, digital transformation, smart manufacturing, and process improvement initiatives across global operations, with a focus on connecting technology investments to measurable business outcomes.

Nikhil is the founder of Nikhil AI Labs, where he develops practical AI tools for root cause analysis, continuous improvement, and operational decision-making. He is also the author of the forthcoming book Business Process Improvement in the Age of AI.

His work focuses on a simple question: before organizations automate a process or add AI, is the process itself ready? His speaking and research explore how Operational Excellence, process discipline, human judgment, and AI can work together to improve the way organizations operate.