Nathan Lockwood
IT-Engineer Technical Lead, Client Services Engineering, Blue Cross Blue Shield of Michgian
Detroit, Michigan, United States
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Nathan Lockwood brings deep experience—and a healthy dose of professional sarcasm—to untangling real-world enterprise infrastructure as the Endpoint Engineering Lead at Blue Cross Blue Shield of Michigan. He holds a Master's degree in Organizational Leadership from Northwood University, making him as comfortable navigating human behavior and organizational complexity as he is diving into Intune, endpoint management, and automation.
Outside of work, Nathan stays active in both local and online technology communities while balancing a busy home life with his wife, two teenagers, and a collection of pets that generally operate on their own terms. When he's not solving technical challenges, he runs marathons (mostly to prove he can outrun his problems) and volunteers his technology and leadership expertise to organizations working to combat human trafficking.
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Your Modern Management Journey: What to Fix, What to Keep, and What to Burn Down
Modern Management isn’t a clean upgrade, it’s peeling back the layers and realizing just how much legacy glue and duct tape is still holding your environment together. This isn't a "cozy warm and fuzzy" session; it’s a flashlight-in-the-basement look at the workloads that turn into roadblocks, the hybrid dependencies that refuse to die, and the long-standing patterns quietly blocking your move to cloud-first.
We’ll walk through the identity pieces you still rely on, the on-prem requirements that won't go away, and the engineering magic you’ll need to pull off to cover the gaps when Intune can’t natively do what you need. You’ll leave knowing what to fix, what to keep, and what to burn down so Entra ID, Intune, and cloud-first management actually work in real environments, not just in documentation.
Your Manager Doesn’t Speak Geek — Stop Sounding Like a Log File
As “techies,” we do a lot. We build the infrastructure, tighten security, reduce risk, clean up messes, and automate half the company without anyone even realizing it. But the second we try to explain what we actually did, it turns into foreign geek speak. Eyes glaze over. People start checking their watches. You can practically feel the room begging you to stop talking.
This session fixing that.
It’s a skill nobody teaches us: how to translate the technical work we do into something leadership understands and cares about. Not buzzwords. Not corporate bingo. Just clear, simple business value.
Stop Fighting Intune. Build Tools Your Helpdesk Will Actually Use
In this session, we’ll pull the Graph equivalent of the Intune GUI and show how you can grab the exact device data and actions you need without sending anyone into the admin center. Then we’ll walk through demo ideas for building simple, fast, helpdesk friendly tools that handle everyday stuff: device info, LAPS, BitLocker, group changes, app reinstalls, sync, restart — all in one place.
And yes, we’ll talk security. You don’t need to hand out more roles or make your helpdesk Intune Admins. RBAC already knows what they can do. Your tool just makes it usable.
MMS 2026 Midway Edition Sessionize Event
Nathan Lockwood
IT-Engineer Technical Lead, Client Services Engineering, Blue Cross Blue Shield of Michgian
Detroit, Michigan, United States
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