
Pam DeGraffenreid
Microsoft MVP | Oak Ridge National Lab
Knoxville, Tennessee, United States
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Pam DeGraffenreid is a leader in the Knoxville M365 User Group and Knoxville M365 Community Days, Microsoft MVP, and Solution Architect with experience in M365 & Power Platform. Her focus is creating efficient, sustainable solutions leveraging Microsoft 365 no-code capabilities. She’s passionate about helping other developers work smarter by improving their processes and practices.
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Start Smart with AI Builder: Prompts, Power Platform, and Pro Tips
AI Builder makes it easier than ever to integrate AI into Power Automate and Power Apps—but where do you start? In this fun and fast-paced session, you’ll learn the five things you need to know to get started with AI Builder the right way:
1 -Understanding licensing and credits,
2- Managing admin and governance settings,
3-Crafting the perfect custom prompt,
4- Using prompts in Power Automate, and
5-Extending that value into Power Apps.
We’ll walk through the interface, review key settings that impact cost and performance, and explore how to create scalable, AI-enhanced experiences that actually stick. Whether you're a Power Platform pro or just starting your AI journey, this session will leave you ready to automate with confidence.
Getting Started with AI Builder in Power Automate: Simple, Fast AI for Everyday Work
Power Automate’s AI Builder gives makers a simple, powerful way to bring AI into routine processes—no machine learning expertise required. In this session, we’ll demo the “Create text with GPT using a prompt” action, walking through how to design and test prompts that use your own flow data to generate summaries, answers, or classifications. You'll leave with a clear understanding of licensing, prompt structure, and best practices.

Pam DeGraffenreid
Microsoft MVP | Oak Ridge National Lab
Knoxville, Tennessee, United States
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