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Speaker

Parul Batra

Parul Batra

Global Technology Program Leader focussing on Customer Experience Optimization

Seattle, Washington, United States

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I am a dynamic and accomplished technology professional with a profound impact on both the corporate and healthcare technology sectors. My career embodies a passion for innovative problem-solving, strategic planning, and a relentless focus on customer satisfaction.

With a foundation built at Vertafore, Amazon and Booster, I honed my skills in program management, international expansion, and process improvement on a global scale. My expertise in Agile methodologies and the Software Development Life Cycle (SDLC) allowed me to lead successful initiatives that spanned continents and industries. I excelled in managing international expansions, implementing scalable solutions, and mitigating risks, all while improving the overall customer experience.

My journey continued at neuro42, a MedTech startup where I brought my seasoned skills to the healthcare sector. Here, I am leading efforts and directing programs that directly impact patient care. My deep knowledge of technical processes and my commitment to excellence drive process improvements that enhance patient outcomes and experiences.

As a client-focused professional, I've cultivated lasting relationships in both corporate and healthcare settings, consistently exceeding expectations and ensuring successful deployment of solutions.
My collaborative spirit has been pivotal, facilitating seamless teamwork across diverse groups to foster innovation and achieve collective goals.

My ability to leverage my diverse skill set and experience to drive innovation, improve healthcare, and contribute to organizational growth sets me apart in the technology landscape.

Area of Expertise

  • Business & Management
  • Information & Communications Technology
  • Health & Medical
  • Transports & Logistics

Topics

  • Program management
  • Global Launches
  • International Launches
  • AI and Customer Experience
  • Customer Experience
  • HealthTech
  • Products and Services
  • customer empathy
  • Stakeholder Management
  • Collaboration & Productivity
  • Business Process Optimization

Parul Batra

Global Technology Program Leader focussing on Customer Experience Optimization

Seattle, Washington, United States

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