Pavana Kumar Dasu Madhusudhan is a seasoned Salesforce Solutions Architect with over 12 years of experience leading end-to-end CRM implementations, architectural design, and enterprise digital transformation initiatives. He has successfully delivered complex Salesforce solutions across various industries, including healthcare, finance, retail, and energy, with specialized expertise in Service Cloud, Sales Cloud, and Nonprofit Success Pack (NPSP). Throughout his career, Pavana has held key technical and leadership roles at organizations such as the Texas Department of Family and Protective Services, Builders FirstSource, McKesson Corporation, and Shell Energy North America. His contributions span the design and deployment of case management and legislative tracking systems, custom Lightning and Visualforce components, and robust Salesforce integrations with legacy systems like Siebel, SAP, and .NET platforms. He is adept in automating deployment pipelines using tools like Jenkins and Bitbucket and has ensured compliance in regulated industries through HIPAA-compliant Salesforce configurations and secure role-based access controls.
Pavana is highly skilled in Apex, Lightning Web Components, Visualforce, and declarative tools such as Flows and Process Builder. He has architected scalable solutions involving budgeting tools, opportunity automation, customer portals, AppExchange integrations, and data migration strategies. With strong knowledge in platforms like Oracle, SQL Server, and integration tools such as Informatica and Jitterbit, he effectively bridges the gap between legacy systems and modern cloud CRM environments. His approach blends deep technical expertise with agile methodologies to deliver high-impact, cost-effective solutions. Pavana is also known for his collaborative leadership style, attention to documentation and quality assurance, and a commitment to building secure, user-centric Salesforce environments that drive business value and long-term sustainability.