Philip Hillman is a Design and Product Leader with over 25 years in user experience (UX) and product design and over 12 years leading the design organisations behind them.

He builds design functions from the ground up. At Credit Suisse he created the bank's first dedicated, centralised, in-house UX function, growing it from zero to 17 and designing its entire operating model. He also brings operational structure and rigour to established ones, most recently leading design for a ~$15bn+ YouTube advertising product portfolio at Google.

He operates fluently from setting strategy and vision through to shipping and optimising product, with a service-design mindset and a career-long thread of harnessing AI in service of user and business goals. He excels in complex, highly regulated problem spaces, and brings an evidence-driven, research-led approach that delivers design solutions that create measurable commercial impact.

He has worked across financial services, adtech, government, e-commerce, and enterprise platforms, and is equally at home moving fast in a scale-up or building rigorous structure in a global enterprise.
Previously Head of UX Research & Design at Credit Suisse and Senior UX Design Lead & Manager at Amazon, with earlier roles including Tesco, Accenture and Barclays.

Learn more at www.philiphillman.com