Prabhat Sharma
Technical Architect @ Salesforce
New Delhi, India
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🎯 Salesforce Ecosystem Expert & Aspiring CTA
Since 2016, I have been deeply involved in the Salesforce ecosystem and officially joined Salesforce in April 2021. My professional journey includes collaborating with a wide variety of end customers across industries such as Education, Healthcare, Automotive, and the Public Sector, providing tailored, impactful solutions. My expertise spans Sales Cloud, Service Cloud, and Experience Cloud, where I architect scalable, high-value solutions that solve complex business challenges and enable digital transformation.
🏆 Certifications & Professional Development
Currently, I'm pursuing my aspiration to become a Certified Technical Architect (CTA). I hold 17 Salesforce certifications and am an All-Star Trailhead Ranger with over 1,000 badges.
🌍 Beyond the Keyboard
Outside of work, I enjoy music, travelling and exploring literature.
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The Art of Salesforce Integration: Best Practices & Pitfalls
Integrating Salesforce with external systems is an art as much as a science. With multiple integration patterns and technologies like REST, SOAP, MuleSoft, and External Services, choosing the right approach can be challenging. In this session, we’ll break down integration best practices, authentication strategies, and real-world pitfalls that can lead to performance bottlenecks, security risks, and maintenance nightmares. You’ll walk away with a clear understanding of how to architect integrations that are scalable, secure, and future-proof. Whether you’re dealing with real-time, batch, or hybrid integrations, this session will provide actionable insights for success.
Prabhat Sharma
Technical Architect @ Salesforce
New Delhi, India
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