Rajesh Shanam is an accomplished Senior Software Engineer with over nine years of experience specializing in Salesforce development and DevOps strategy, particularly within the healthcare technology sector. He is a certified Salesforce professional recognized for driving enterprise-level Salesforce DevOps transformations and designing robust, automated CI/CD pipelines.
At Optum Services, Rajesh currently leads high-impact DevOps initiatives that enhance deployment efficiency, reduce downtime, and ensure regulatory compliance. His technical toolkit includes Salesforce DX, GitHub Actions, Jenkins, and CLI scripting. Rajesh has successfully implemented Git-based version control strategies, pre-deployment validation systems, and automated testing frameworks that consistently achieve over 90% code coverage and a 70% reduction in deployment failures.
Throughout his career, Rajesh has built and deployed scalable Salesforce applications using Apex, Lightning Web Components (LWC), and Visualforce, and led integrations with REST/SOAP APIs and middleware solutions. He has championed enterprise-wide migrations from Salesforce Classic to Lightning Experience and led data modeling efforts that support thousands of users globally.
His earlier roles at IT Resources Inc and Indus Group Inc involved major CRM migration projects, automation of business workflows, and performance tuning of Salesforce platforms, reflecting his end-to-end expertise in Salesforce SDLC and Agile project delivery.
Rajesh holds a Master’s degree in Computer Science from Northwestern Polytechnic University and a Bachelor’s degree from Holy Mary Institute of Technology and Science in India. He is certified in Salesforce Administration, Advanced Administration, Platform Development, and App Building.
A regular Dreamforce attendee and active contributor to the Trailblazer and Stack Exchange communities, Rajesh also leads internal training on Salesforce LWC and CI/CD best practices. His work has been recognized through multiple Bravo awards and accolades for timely project delivery and innovation in DevOps automation.