Randy NG is an operations specialist who develops structured sports programs and manages compliant seafood import operations. Based in Flushing, NY, he combines hands-on experience in event coordination with a detailed understanding of international trade and regulatory standards. His work focuses on creating organized systems and automation frameworks that promote efficiency, clear communication, and reliable results in every area of his professional responsibilities.

He began his professional journey managing alum programming at his alma mater, where he planned and executed large-scale university events such as homecomings, award galas, themed dinners, and fireworks celebrations. These responsibilities gave him experience in logistics, scheduling, stakeholder coordination, and contingency planning. Through these early projects, he learned to manage multiple priorities precisely and build the foundation for process-driven operations that could adapt to change while maintaining consistency.

After his time in higher education, he transitioned into international sales within the health and wellness industry. He focused on market expansion across Asia, where he created regional strategies and tailored product messaging to comply with local regulations and meet customer preferences. This experience gave him a broader perspective on global operations, compliance management, and cross-cultural communication.

Over the years, he has been central in developing and managing event-related programs across multiple facilities. He works with instructors and staff to translate technical concepts into structured, easy-to-understand formats that enhance learning and participation. His approach involves building comprehensive event schedules, communication plans, and operational templates that maintain organization and efficiency. Each plan includes contingency structures to ensure smooth transitions and successful completion of programs under varying conditions.

He manages event operations with attention to fairness, communication, and transparency. By establishing structured leveling systems and integrating performance tracking, he ensures consistency across programs. He also uses digital booking tools, membership management, and scheduling to streamline communication between participants and staff. This combination of technology and structured management supports scalability and reliability.

Automation is a core element of his work. He utilizes tools such as Brevo (formerly Sendinblue), Zapier, Shopify, and Google Workspace to automate tasks like confirmations, reminders, surveys, and follow-up communications. For instance, a Shopify registration may trigger automated emails and updates that guide participants from enrollment to post-event review. This process reduces manual effort and ensures accurate, timely communication.

Beyond event management, he oversees seafood import operations, emphasizing compliance, traceability, and efficiency. His responsibilities include vendor selection, purchase order management, shipment tracking, customs clearance, and final delivery. He specializes in value-added shrimp products such as EZ-Peel, Peeled & Deveined (tail-on and tail-off), and 6×4-lb commercial pack styles. He ensures all products meet strict specifications regarding size, net weight, and packaging consistency.

He maintains detailed traceability records for every shipment, documenting origin and processing history to comply with food safety and import regulations. He collaborates with warehouse teams to manage temperature-controlled logistics and quality checks upon arrival. His processes align with Seafood HACCP and FDA import requirements, resulting in accurate and review-ready documentation for customs. He also works with licensed customs brokers to coordinate smooth shipment clearance and maintain compliance accuracy.

His marketing operations reflect the same structured, process-oriented approach. He manages digital platforms such as Instagram through organized content calendars, consistent branding, and real-time updates from events and shipments. His deliverables include reels, captions, and visual content that support brand credibility and engagement.