Randy Silver is a product consultant, coach & community builder who has been working in product roles across the US and UK for 20 years. A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK; he’s also worked across sectors including museums and arts groups, online education, media and entertainment, retail, and financial services. Randy held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Randy’s book, What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19 is out now, with all profits going to COVID-19 relief efforts. He’s the founder & co-host of The Product Experience podcast and founder/host of Product in the {A}ether, a virtual lean coffee meetup. Find out more at outofowls.com