I am an enterprise technology leader focused on turning generative and agentic AI into measurable business outcomes. At IBM, I lead large-scale AI transformation across Software Support, building and scaling AI systems that help thousands of engineers resolve complex customer problems faster and more effectively.

My work sits at the intersection of AI strategy, engineering execution, organizational transformation, and human expertise. I am particularly interested in how AI can augment people, redesign complex workflows, and create meaningful impact at enterprise scale.

Beyond IBM, I have taught at San José State University for more than 14 years and actively mentor emerging builders. Through Hack Your Summer, I have mentored more than 10 students developing AI projects with social and business impact. I also mentor three students through the GrowthSector–SJSU collaboration, helping them move from problem discovery to practical, responsible solutions.