Raphael Shobi A T is a seasoned Senior Software Engineer with over 20 years of distinguished experience in software development, system integration, and production support across critical industries including Airlines, Healthcare, Retail, and Media. Currently serving as Senior Software Engineer at Airline Tariff Publishing Company (ATPCO) since 2017, Raphael specializes in designing and implementing AI-driven automation solutions and scalable monitoring systems for mission-critical airline operations.
Professional Excellence
With a proven track record of managing high-availability systems and delivering innovative solutions, Raphael has consistently driven operational excellence throughout his career. His expertise spans from legacy Mainframe and PowerBuilder systems to modern cloud-based Java architectures, Oracle, DB2, Sybase databases, and AWS infrastructure. At ATPCO, he leads automation initiatives that streamline IT support tasks, implements CI/CD pipelines, and serves as a Subject Matter Expert for airline operations systems.
Leadership & Innovation
Raphael's leadership capabilities are demonstrated through his management of cross-functional teams of up to 16 software developers across multiple high-impact projects, including TriMed and ECC (Empire Care Connect). His strategic approach to project management has resulted in measurable improvements: reducing delivery cycle times by 30% through agile process optimization, increasing internal communication efficiency by 15%, and boosting project outputs by 20% through data-driven strategies.
Technical Expertise & Certifications
A collaborative team player with ITIL Foundation certification in IT Service Management and Certified Scrum Master credentials, Raphael combines technical excellence with industry best practices. His comprehensive skill set includes software development, system design, cloud development, project management, and team leadership. He has successfully led database design upgrades, application migrations, and performance optimization projects that elevated system throughput by 45%.
Educational Foundation
Raphael holds a Master of Computer Application from Madurai Kamaraj University (2000-2003) and a Bachelor of Science from Mahatma Gandhi University (1997-2000), providing him with a strong academic foundation that complements his extensive practical experience.
Current Focus
Today, Raphael continues to drive innovation in airline technology systems while mentoring junior engineers and contributing to centralized knowledge bases for faster issue resolution. His commitment to continuous improvement and high-availability solutions makes him a valuable asset in delivering scalable, mission-critical systems that support global airline operations.