Richard Bown is an independent software consultant on a mission to improve DevOps happiness. Over almost 30 years he’s worked across dozens of global companies, including investment, commercial and retail banks, insurance companies, energy companies, telecoms, retailers and product manufacturers. A long-time open-source contributor he has also worked in startups and scaleups. From the UK but based in the Netherlands, he's also a Team Topologies advocate and Fast Flow meetup organiser.