Speaker

Richard Calderon

Richard Calderon

Modern Work Customer Success Manager at Microsoft

Austin, Texas, United States

Richard is a Modern Work Customer Success Manager at Microsoft specializing in strategy development, employee engagement, training and user adoption, and driving business outcomes with Microsoft 365. He has over 20 years of experience in Microsoft technology consulting and sales, with a passion for helping organizations plan and implement the right Microsoft 365 solutions to solve their business problems.

A long-time active member of the SharePoint community, Richard is a former co-organizer of the Austin SharePoint/Office 365 User Group. He is a Prosci Certified Change Practitioner, Microsoft 365 Certified Teams Administrator Associate, Qualified Customer Immersion Experience (CIE) Facilitator, and Microsoft Service Adoption Specialist.

Area of Expertise

  • Information & Communications Technology

Topics

  • Microsoft 365 Strategy
  • Adoption and Change Management
  • Employee Engagement
  • Productivity
  • Modern SharePoint Intranets
  • Microsoft Teams

Beyond Text Messages and Email: Productivity On The Go with Microsoft 365 Mobile Apps

Without a doubt, our mobile phones have become an essential tool to help us connect with family and friends, snap photos (selfies!), stay informed and entertained, and occasionally, make phone calls. But for work, many of us use our phones only for simple tasks like reading email, composing short messages (with typos), and glancing at our busy schedule.

If your organization has Microsoft 365, and you use it only from your PC while sitting at your desk, then you are missing out on many incredibly valuable features in the suite of Microsoft 365 mobile apps. In this session, I’ll introduce you to a wide range of increasingly intelligent experiences in the mobile apps for Microsoft 365, designed to take advantage of the unique capabilities of your mobile device. I’ll demonstrate some of my favorite features in Outlook, Teams, Office, OneDrive, To Do, and more. Bring your phone (iPhone or Android) to learn how you can achieve true business productivity while on-the-go.

Essential Steps for a Successful Viva Connections Deployment

Viva Connections, part of the Microsoft Viva Employee Experience Platform (EXP), can help your organization achieve greater employee engagement and communication by bringing your company-branded SharePoint intranet right into Microsoft Teams.

In this session, I'll cover the main business decisions and technical considerations necessary to prepare for and enable Viva Connections for your organization. I’ll review:

• Preparing and designating a SharePoint home site
• Enabling and customizing global navigation in the SharePoint app bar
• Creating and managing the Connections Dashboard, including how dashboard cards can address employee's business needs
• Planning your Company Feed with content from SharePoint news and Yammer
• Enabling and customizing the Viva Connections app in the Teams admin center

I'll also highlight a few real-world tips and suggestions based on my experience helping organizations prepare for and successfully deploy Viva Connections.

Target audience(s): SharePoint, Teams. and IT administrators, HR, Internal Communications, and IT department leads

Tame That Never-Ending "To-Do" List with Microsoft 365!

Keeping track of your daily "to-do" items can be stressful and even disrupt your workflow rather than improve it. Flagged emails, sticky notes, OneNote lists, Excel spreadsheets, and old-school pad and paper are just a few of the many ways we try to keep from forgetting all the things we need to get done each day.

In this session, I’ll share how various tasks tracking applications in Microsoft 365, specifically Microsoft To Do, Planner, and the Tasks app in Microsoft Teams, can boost your productivity by helping you plan your day, focus on what matters most, and get things done. I’ll show how you can easily track your individual tasks in Microsoft To Do while managing team and project-based tasks in Planner. I’ll then demonstrate how the Tasks app in Microsoft Teams pulls all your tasks together to help ensure you never lose track of those critical tasks again.

Sign up to attend, then check it off your list. Now that's one less thing to do!

Build Better Work Habits with Viva Insights

Does this sound familiar? You open Outlook in the morning and notice a "Your daily briefing" email sent from Microsoft Viva. You skim through, find a few suggestions to help you prepare for your day, and think "Hey, this is really helpful!". But did you know there is also an app in Microsoft Teams which offers even MORE useful recommendations to help you have a great workday?

Viva Insights, part of the Microsoft Viva Employee Experience Platform (EXP), can help you do your best work by providing insights about how you work along with recommendations to boost productivity and prioritize wellbeing.

In this session, I'll show how Viva Insights helps you understand your work patterns so you can build better work habits such as:

· Reserving time in your day for uninterrupted, focused work
· Following through on commitments you’ve made to colleagues
· Taking regular breaks
· Maintaining boundaries between work and personal time by intentionally closing out your workday
· And more!

I'll show how you can easily add the Viva Insights app in Teams so bring your laptop and phone to follow along!

Microsoft 365 EduCon Dallas 2022 Sessionize Event

August 2022 Irving, Texas, United States

The North American Collaboration Summit 2021 Sessionize Event

August 2021 Branson, Missouri, United States

A Taste of M365 Chicago! Sessionize Event

June 2021

Microsoft 365 Virtual Marathon Sessionize Event

April 2021

Microsoft 365 Friday California 2021 Sessionize Event

January 2021

Richard Calderon

Modern Work Customer Success Manager at Microsoft

Austin, Texas, United States

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