Process Improvement Lean Six Sigma Change Management Project Management
Westlake, Ohio, United States
Rob is Senior Manager, IS Program Management at Hyland Software creator of OnBase. He joined Hyland six years ago to help develop and coach a team dedicated to provide project management support and improve IS project delivery. Rob is a trained Lean Six Sigma Black Belt, has an Industrial and Systems Engineering degree from the University of Michigan – Dearborn, and a MBA from North Park University in Chicago, Illinois. Rob has been a speaker at quality and process excellence conferences. With ten years of experience in banking operations, ten years in the service/hospitality industry, and a couple years in manufacturing, his background provides several perspectives for process improvement.