Speaker

Ronald Hoek

Ronald Hoek

Senior Cross Regional Engagement Manager

Zeewolde, The Netherlands

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Ronald: after 6 years of working for the biggest ERP system in the Netherlands, Hoek started a (Microsoft) CRM practice at a newly created partner. Three years later, this CRM partner was sold to an investment company. Now Ronald is helping Companial partners with the enablement of our hosting service. With the experience in both the 'old' and the 'new' world, Ronald helps partners to grow their businesses.

Area of Expertise

  • Business & Management
  • Region & Country

Turning stand-still business with customer into recurring and profitable relationships with high SAT

Are your customer relationships stagnant, failing to generate recurring business and deliver desired levels of satisfaction? In this session, we will explore strategies and best practices for turning these stand-still relationships into recurring and profitable partnerships. Discover actionable insights to reinvigorate customer connections, enhance satisfaction levels, and unlock the potential for long-term profitability. We will cover techniques for identifying underlying issues, implementing effective communication strategies, delivering exceptional value, and nurturing trust. Join us to learn how to revitalize your customer relationships and achieve sustainable growth through recurring and mutually beneficial partnerships.

Stuck in project business ? Practical tips and examples how to increase your recurring business with

Discover how to break free from the project-based business model and foster recurring business with your existing customers. Gain valuable insights, practical tips, and real-life examples on recognizing the power of recurring business. Learn how to nurture long-term relationships for increased revenue stability, enhanced customer loyalty, and reduced client acquisition. Explore strategies for shifting to partnerships, leveraging customer insights, offering value-added services, implementing customer success programs, and cultivating strong customer relationships. Join us to unlock the potential of recurring business and create a sustainable revenue stream.

Increasing Dynamics partner footprint and wallet share with customer without overinvesting in your o

In today's fast-paced business landscape, organizations are constantly seeking ways to expand their market footprint, boost Partnerships, and drive revenue growth. One effective strategy is to leverage partnerships to increase the Dynamics partner footprint and maximize financial share with customers. However, striking the right balance between partner engagement and internal capacity can be a challenge.
This presentation explores key strategies and best practices for optimizing partner engagement to achieve sustainable business growth without increasing internal capacity. We will look into practical approaches that enable organizations to effectively collaborate with partners while ensuring customer satisfaction remains first priority.

Is Hosting (On-Premises) Dead?

During this session we'll give you some insights about the on-premises market based on our data. In addition, one of our esteemed partners will showcase the remarkable impact our Self-Provisioning.

Ronald Hoek

Senior Cross Regional Engagement Manager

Zeewolde, The Netherlands

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