Speaker

Roxy Ndebumadu

Roxy Ndebumadu

Vice Mayor & Councilwoman for City of Bowie, Maryland + AI Entrepreneur

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Roxy Ndebumadu is a visionary leader and angel investor, acclaimed for her groundbreaking work in ethical AI, modernization of government technologies, and assessing the impacts of customer experience and online harms on consumer behavior. Mayor Pro Tem Ndebumadu is the youngest female and first African American woman to be elected as a Councilwoman for Bowie, MD. Recently, Roxy cofounded Spry AI (www.spry-ai.com), a company focused on nimble products and services leveraging AI to optimize customer experiences in critical infrastructure.

Area of Expertise

  • Business & Management
  • Information & Communications Technology
  • Consumer Goods & Services
  • Government, Social Sector & Education
  • Law & Regulation

Revolutionizing Customer Experience: Unleashing the Power of AI for Enhanced Customer Engagement

Do customer expectations seem impossible? Not for those who leverage AI to revolutionize customer engagement. With the rise of digitization, customers' expectations demand seamless and personalized experiences across various channels. Balancing expectations while maintaining consistency, quality, and privacy across the customer journey can be daunting, but in this session, we’ll discover how AI can transform your customer interactions, boost engagement, and enhance satisfaction.

Roxy Ndebumadu

Vice Mayor & Councilwoman for City of Bowie, Maryland + AI Entrepreneur

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