With the rapid adoption of OpenAI's ChatGPT, organizations across all industries have the opportunity to use generative AI to create personalized content, improve customer engagement, and increase operational efficiencies. In this presentation, Alexander Wachtel, Microsoft AI MVP & MCT, explains how you can use Azure OpenAI to revolutionize your own company. Through the generative AI and the integration of internal company knowledge sources, human-like texts can be generated for all customer inquiries.