Session
The Metrics Trap, And How Modern Delivery Teams Escape It
If you’ve ever been handed a dashboard full of numbers that didn’t reflect reality, you’re not alone. Many teams struggle under metrics that measure the wrong things, reward the wrong behaviors, or simply don’t help anyone get better.
While agile and lean practices have transformed how we deliver software, our measurement habits often remain stuck in the past. We still cling to phase gates, milestone charts, and activity-based reporting even though they tell us little about actual outcomes.
This session is about reclaiming metrics as tools for learning rather than judgment. We’ll explore how to identify measures that illuminate team health, product quality, and flow, and how to use them to spark meaningful conversations and continuous improvement.
Key Learnings
Why traditional software metrics fail s, and what to do instead
How to cultivate a metrics culture rooted in trust, transparency, and learning
Practical, quality-centered metrics that support adaptability and better outcomes
Angela Dugan
Vice President, Product Delivery with Red Foundry
Chicago, Illinois, United States
Links
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