This session would enabled user experience designers understand, how to find out, how good is the user experience of their product as perceived by the user. Did the new version of your product improved the usability for the user, if so then how much did the user benefit from it. Listening to user feedback through reviews, questionnaires, survey and social media, and mapping it to create a model that predict ahead the impact on user experience by the product related changes. We will discuss some examples, how creators of good products, listen to customer feedback on UX.

User feedback is something that can't be neglected and listening to it carefully and using it to improve the product can play an important role and it can also be used to identify which feature set should be shipped to the users in the next generation of the product. This also leads to