The Platform Maturity Model, developed by the CNCF Platforms Working Group states that treating internal platforms as products is a key tenet of modern Platform Engineering.

This talk covers how NatWest got started on their Platform as a Product journey, establishing a cross functional team with a GitOps approach and incorporated a range of open source tools including Kubernetes, Backstage, Flux, Gitlab, Kratix to enable platform users to have a seamless developer experience.

Serving over 20 million customers, NatWest Bank is one of the “big 4” Banks in the UK. The speakers will dive into how the Bank has grown this capability over the past 18 months and discuss the teams’ experiences so far, including the challenges of being a large regulated Financial Services organisation. They will share the lessons learned and highlight their next steps for driving innovation further, leaving attendees with valuable insights to apply to their own thinking and activities in this area.