First impressions are everything in life, from your relationships to business. Dentistry is no different. Humans make decisions based on emotion far more than logic. Your patients’ experience and treatment acceptance have far more to do with their interactions with your team than anything else.

Offering a “5 Star Experience” starts from the patient’s very first impression: the new patient phone call.

Dr. Campbell discusses techniques your team can implement tomorrow to start giving your patients a 5-star experience. Not only will these easy techniques provide a better atmosphere for your patients, they will increase your team’s job satisfaction and ultimately increase your treatment acceptance, your practice reputation, and your profitability.

Would you like to have happier patients, greater staff satisfaction and make more money? This session will surprise you with its simplicity, ease of implementation and rapid results!!

Audience: entire team
Duration: 2-4 hours