If you don't measure it, you can’t improve it. In this session, you’ll learn which signals actually matter for Copilot Studio agents and how to build a practical iteration loop using telemetry and analytics.

We’ll cover how to define success metrics, instrument and correlate agent conversations with downstream actions, and how to turn real transcripts into test sets.

Finally, you’ll learn how to run repeatable agent evaluations against those test sets to catch regressions, track quality over time, and ship improvements with confidence.