Session
Reversing Burnout & Attrition in Libraries
At the 2025 ALA Annual Conference & Exhibition, Terawatt Founder & CEO Francie Jain and executive coach Dr. Tommy Thomas presented a compelling case study. In their session, “Reversing Burnout & Attrition in Libraries,” they explored how group learning can shift workplace culture and reduce employee turnover. By drawing on organizational psychology and real-world outcomes, they showed how psychological safety builds stronger teams and more effective workplaces. To close, Jain and Thomas ended the presentation with interactive elements that directly engaged the audience.

Francie Jain
Founder & CEO, Terawatt
New City, New York, United States
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